High-performance teams don’t happen by accident—they’re built with intention, structure, and a deep understanding of how people thrive within organizations. As public agencies grow or take on more complex challenges and meet expectations of those it serves, it becomes essential to recalibrate team dynamics, clarify expectations, and invest in a culture that supports long-term performance. In this interactive session, organizational development expert Jennifer Coyle with North Star Consulting—who has worked with companies like Netflix and Google as well as numerous public agencies across California—joins public sector communications leaders Jenny Windle and Susanne Bankhead from JPW Communications to explore how to build and sustain high-performing teams in government. Drawing from years of experience in both the private and public sectors, this panel will share a proven framework for developing shared values, setting performance expectations early, and building coaching and feedback systems that help people stay, grow, and succeed. Whether you're leading a department, building a team, or navigating organizational change, this session will provide actionable guidance to elevate team performance and create a culture where people—and work—can thrive.
Jennifer Coyle - North Star Consulting
Jenny Windle - JPW Communications


