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Books for Public Comms Pros

Take a look at two books from the PIO Toolkit founder, Christine Townsend

Vanity Metrics Explained And Why You Need To Avoid Them In Your Work As A Public Information Officer

Christine Townsend

Christine Townsend

Crisis Comms: Ten books you should be reading as a Public Information Officer

Books for Public Comms Pros

Take a look at two books from the PIO Toolkit founder, Christine Townsend

Vanity Metrics Explained And Why You Need To Avoid Them In Your Work As A Public Information Officer

Christine Townsend

Christine Townsend

Crisis Comms: Ten books you should be reading as a Public Information Officer

Tools and ResourcesTools and Resources

A Guide to Misinformation and How to Manage It

Professional DevelopmentProfessional Development

Why Active Listening Is Crucial For PIOs

Overcoming Mindset Blocks to Learn from Mistakes as a PIO

Christine Townsend

Christine Townsend

News agencies explained

What's the difference between a news agency and a media outlet?

Why Empathy Is Crucial In Modern Communications

Expert Tips For PIOs On How To Address Unanswerable Questions

Professional DevelopmentProfessional Development

Why It's Important For PIOs To Fact-Check Their Own Work

Community EngagementCommunity Engagement

Enhancing Digital Accessibility in Public Information for Communities

Community EngagementCommunity Engagement

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The seven key parts of a community engagement strategy

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