VIEW POWERPOINT (pdf)

Whether a fire, flood, mass shooting or crisis of confidence, ongoing communication with your community and stakeholders is essential. There is a great deal of planning that needs to happen before you face a crisis, but continuing communications responsibilities are often overlooked. Once the initial crisis communication efforts have taken place, there is still a lot of outreach to do following an incident - which can go on for weeks or even months. You will hear about real-life case studies, tips for navigating your crisis, and have an opportunity to share experiences with your peers and learn from those who have experienced crises of all types.