Erica Ray is experienced public relations professional with over 18 years of expertise in marketing and communications, primarily within public agencies. Throughout her career, she has developed a reputation for crafting and executing comprehensive internal and external communication strategies that foster strong relationships among executives, elected officials, the media, and the public. Known for her ability to create clear, engaging messages that drive action, Erica has consistently demonstrated her expertise in crisis communication, media relations, and community outreach.

Currently serving as Public Information Specialist with the Santa Clara County Fire Department, Erica plays a pivotal role in coordinating the department's communication strategies, managing branding initiatives, and advising executives on communication methods. Her previous experience includes communication roles with the City of San José Fire Department and the City of Los Altos, where she developed public information programs, managed crisis communications, and led initiatives to increase public engagement, awareness, and education.

Erica holds a Bachelor of Science in Sociology from Santa Clara University and has earned several certifications in public information and emergency response. With a proven track record of managing complex projects, delivering impactful messages, and navigating high-pressure situations, Erica continues to be a leader in the field of public communications.