When emergencies strike, communicators are trained and prepared to respond. But what happens when the crisis is over—when the cameras are gone, the headlines shift and your community is left to pick up the pieces?In this powerful session, you’ll hear real-life case studies from the City of Santa Clarita—an agency that has weathered wildfires, floods and earthquakes, and has also endured heartbreaking tragedies, including losing community members in the Route 91 Harvest Festival shooting in Las Vegas and the heartbreaking Saugus High School shooting. These experiences tested not only crisis response but the long and delicate journey of what comes next.From creating a safe space for healing at community vigils and memorials, to partnering closely with grieving families, to standing up Local Assistance Centers after the Tick Fire, Santa Clarita has learned that post-crisis communication requires as much care, creativity and leadership as the initial response. The work doesn’t end when the crisis ends—it evolves into something even more critical: restoring trust, rebuilding community and ensuring your city is not defined by the crisis.